Success League Radio
The Success League presents a lineup of customer success interviews, book reviews and conversations with authors, and features hosts Kristen Hayer and Russell Bourne.
Success League Radio
Innovations In Leadership - Amber Monroe - Optimizing Customer Success for a Franchise Brand
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Kristen Hayer
On this episode of Innovations in Leadership, Kristen interviews Amber Monroe, Head of Enterprise Strategy at Paradigm Senior Services. Amber shares how her teams used surveys and interviews to help strengthen their customer success team.
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